Last updated: October 2025
Roff Co Ltd (“we”, “our”, or “us”) is a grounds maintenance company based in Tunbridge Wells, UK.
We provide commercial grounds maintenance services to businesses and organisations.
Our website address is: https://roffco.uk
If you have any questions about this policy or how we handle personal data, you can contact us at:
📧 Email: [email protected]
📍 Address: 16 Mount Plesant Road, Tunbridge Wells, Kent, United Kingdom
We collect and store only the information necessary to respond to enquiries and deliver our services. This may include:
Name
Business name
Email address
Phone number
Any details you provide in your message or enquiry
We do not collect any unnecessary personal information.
We collect data in the following ways:
When you contact us via our website contact form, email, or phone.
When you become a client and provide us with details for the delivery of our services.
When you use our website (basic technical data such as IP address may be collected through server logs to keep the site secure).
We do not use advertising pixels, retargeting, or third-party marketing trackers.
We use the information you provide for:
Responding to your enquiries
Providing quotations and services
Managing our business relationship with you
Meeting our legal and regulatory obligations
We do not sell or share your data with third parties for marketing purposes.
We process personal data under the following lawful bases:
Contract: to provide a quote or carry out our services.
Legitimate interest: to respond to enquiries and manage our operations.
Legal obligation: to meet record-keeping and accounting requirements.
We only keep personal data for as long as necessary:
Enquiry data: typically 12 months after our last contact.
Client data: for the duration of the contract and as required by law (e.g. accounting records).
Server logs: short-term retention for security and troubleshooting.
After this period, data is securely deleted.
Our website uses only essential cookies required for it to function properly.
We do not use marketing or tracking cookies.
If this changes in the future, we will update this policy and provide cookie consent options.
Our website uses HTTPS encryption.
We store client information securely and restrict access to authorised personnel only.
We regularly review and update our security measures.
You have the right to:
Access the personal data we hold about you
Request correction of any inaccurate data
Request deletion of your data (where legally possible)
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise any of these rights, please email us at [email protected].
We may update this privacy policy from time to time to reflect legal or operational changes.
The latest version will always be available on this page with the date of the update.